social work

The article presents the results of a comprehensive study of “Social Support Department” and “Employment Center”, implemented by the order of the Ministry of Labor and Social Protection of Saratov region. The theoretical framework fi xes the key authors for this topic and marks the main approaches to understanding satisfaction. The complexity of this phenomenon is noted, which generates a variety of interpretations in both foreign and domestic research tradition.

The article is devoted to the urgent problem – the study of the availability of state paid social services, the degree of satisfaction of elderly citizens with them, as well as the study of their cost and the proposed spectrum. The article presents the results of quantitative (questionnaire survey) and qualitative (interview) studies conducted by the authors as a part of a research group at the Chair of Sociology of Social Work of Saratov State University in Saratov and the region.

The article is devoted the actual problem – the satisfaction of elderly citizens with emotional and psychological support from the social service system. The article presents the results of the qualitative research (interview) as part of the research group at the Department of Sociology of Social Work of Saratov State University in Saratov and the region. On the basis of the qualitative methodology, the groups of elderly citizens who need emotional and psychological assistance are studied and the level for the need for specialized psychological assistance for the elderly is identified.

The article reveals the features of the speech transformations of the elderly people associated with the changes in both biological and social characters. The stereotypes of age perception, ageism as a practice in communicating with the elderly, «secondary babbling» are considered. The practical recommendations aimed at removing barriers in interaction with an elderly person and their relevance in the field of social services for this category of citizens are highlighted.

The article presents the theoretical concept of careand its application in the study of social work of religious organizations in modern Russia. As a result of the author’s content analysis of materials of experts’ interviews and publications revealed the understanding theologically justified concerns as the essence of social work in social services of various denominations. The care and professionalism are often opposed to each other, caring for the whole person – the attempts to solve the social and psychological problem of group or individual.