information and communication technologies

The article is devoted to the problem of managing social confl icts in public administration. The issues of improving communication skills and information support for management decision-making are considered. A confl ict is a constant phenomenon of modern life and quite naturally many confl ict situations take place in the sphere of public administration. This is due to a variety of views, diff erences of opinions and confl icting interests. Disagreements between employees of government bodies, their opinions or views on management problems are inevitable.

This article describes virtual forms of modern political processes, their distinctive features as well as it makes an attempt to determine their on national and international security. Politicization of the information and communication environment in modern society is an indisputable fact. Besides publications of news of the political contents and their discussion in virtual space there were also protest political actions.